Privacy Policy
At Teesside Motorhome Adventures, we are committed to protecting your personal data and ensuring that your privacy is respected at all times. This Privacy Policy outlines how we collect, use, store, and protect information that we obtain from you when you use our website and services. We collect personal data from you through various means, including when you make a booking, contact us via email, subscribe to newsletters, or interact with our website. The data we collect may include your name, contact details, payment information, IP address, and other relevant data necessary for fulfilling our services. We ensure that all data collected is done lawfully, fairly, and transparently in compliance with the General Data Protection Regulation (GDPR) in the United Kingdom. We are dedicated to maintaining the confidentiality and integrity of your personal information at all stages of processing and storage.
The personal data collected will be used primarily to facilitate your bookings and enhance your experience with Teesside Motorhome Adventures. We use your information to process payments, provide you with updates about your bookings, and ensure that your travel needs are adequately met. Furthermore, we may use the data to improve our website functionality, analyze trends, and personalize content to provide a tailored service. In certain cases, your personal data may be used for marketing purposes, such as sending promotional materials or newsletters, but only if you have explicitly consented to receive such communications. Under no circumstances will we sell or rent your personal data to third parties without your express consent, unless required by law or necessary to provide our services.
We only share your personal data with third parties when it is essential for providing our services or when legally obligated to do so. This includes sharing information with payment processors, insurance providers, or partner organizations involved in the delivery of our services. We ensure that any third parties with whom we share your data adhere to strict data protection regulations and maintain the confidentiality and security of your information. If required by law, regulatory authorities, or as part of legal proceedings, we may disclose your information to governmental bodies or law enforcement agencies. We take the utmost care to safeguard your data during all transfers and ensure that adequate protection measures are in place.
We are committed to ensuring the security of your personal data and have implemented robust technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our website employs industry-standard encryption technologies and secure servers to safeguard your information during data transmission. We regularly review our security protocols to ensure that your personal data remains protected against evolving threats. Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with our data retention policies and applicable laws. Once no longer needed, it will be securely deleted or anonymized to ensure your privacy is maintained.
As a data subject, you have certain rights under the GDPR regarding your personal data. These rights include the right to access, correction, erasure, restriction of processing, data portability, and objection to processing. If you wish to exercise any of these rights or have any questions or concerns regarding the handling of your personal data, please contact our Data Protection Officer via email at [email protected]. We will endeavor to respond to your requests in a timely and efficient manner, respecting your rights and ensuring compliance with applicable data protection laws.
